Shipping policy
Thank you for shopping with Skittenz. We are dedicated to providing you with a seamless and convenient shipping experience. Please take a moment to review our shipping policy.
Shipping Destinations
At this time, we only offer shipping within the United States. We do not provide international shipping services.
Processing Time
Orders are typically processed within 4 business days (excluding weekends and holidays) after payment is confirmed. Please note that order processing may take longer during peak seasons or due to unforeseen circumstances. We strive to ship your order as quickly as possible.
Shipping Methods
We offer a variety of shipping options to suit your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please select the shipping method that best meets your requirements.
Shipping Costs
Shipping costs are calculated based on the selected shipping method, the weight and dimensions of the items in your order, and your delivery address. The shipping cost will be displayed during the checkout process before you confirm your order.
Delivery Time
The estimated delivery time is provided by the chosen shipping carrier and is an estimate, not a guarantee. Actual delivery times may vary due to factors such as weather conditions, carrier delays, and the destination address. We recommend monitoring your shipment's tracking information for the most accurate updates on your delivery status.
Undeliverable Packages
In the event that a package is deemed undeliverable due to an incorrect address provided by the customer or other reasons beyond our control, we will make reasonable attempts to contact the customer for corrected shipping information. If we are unable to successfully deliver the package, it may be returned to us. Additional shipping fees may apply for re-shipment in such cases.
Lost or Damaged Items
While we take every precaution to ensure your order reaches you in perfect condition, rare instances of lost or damaged items during transit may occur. If you receive a damaged item, please contact us within 7 days of receiving your order, and we will assist you with the necessary steps for a resolution. For lost items, we will work with the carrier to initiate a search and resolution process.
Shipping Policy Changes
We reserve the right to update and revise our shipping policy as needed. Any changes will be posted on our website, and the date of the most recent revision will be indicated at the top of this policy.
If you have any questions or require further assistance regarding our shipping policy, please feel free to contact us.
Thank you for choosing Skittenz. We appreciate your business and look forward to serving you.
Info@skittenz.com
(720) 381-4042